.. _support_index:

Support
=======

Development is done separately from any support or service that you might need
to install, use, implement or integrate **Open Zaak**.

What kind of support do you need?

* Want to get Open Zaak? Contact a service provider!
* Need help? Contact the maintainer of Open Zaak or a service provider!
* Found a bug? Please create an issue on `Github`_!
* Found a security issue? Please contact the maintainer of Open Zaak directly!
* Want to contribute? See :ref:`development_index`!

.. _Github: https://github.com/open-zaak/open-zaak/

Community support
-----------------

The maintainer, other users, developers and service providers can be found on
these channels:

* `Open Zaak channel`_ on the Samen Organiseren `Slack`_ (`join here`_)
* `Open Zaak group`_ on the Common Ground website

.. _`Open Zaak group`: https://commonground.nl/groups/view/d9c2f667-2f3e-4153-a79b-57dde7f56cc2/team-open-zaak
.. _`Slack`: https://slack.com/
.. _`Open Zaak channel`: https://samenorganiseren.slack.com/
.. _`join here`: https://join.slack.com/t/samenorganiseren/shared_invite/zt-dex1d7sk-wy11sKYWCF0qQYjJHSMW5Q

Service providers
-----------------

Service providers offer Open Zaak as a service or can manage an on-premise
installation for you.

Below is a list of service providers.

* `Maykin <https://www.maykin.nl/>`_ (maintainer of Open Zaak)
* `Contezza <https://www.contezza.nl/>`_

More to come!

Maintainer
----------

The maintainer is responsible for bug fixes, security fixes, code reviews
and new releases.

Reporting security issues
-------------------------

.. toctree::
   :maxdepth: 2

   security

.. _`Maykin`: https://www.maykin.nl/